Cambridgeshire Green Homes Grant LAD 1B GDPR Privacy Notice

Privacy notice

This notice sets out how Cambridge City Council will use your personal data, and your rights. It is made under Articles 13 and/or 14 of the General Data Protection Regulation (GDPR).

This notice relates to data collected under the Green Homes Grant scheme operated by Cambridge City Council, which is funded by the Green Homes Grant Local Authority Delivery Scheme (GHG LAD) run by the Department for Business, Energy and Industrial Strategy.

YOUR DATA

The data

We will process the following personal data:

Customers:

  • Address and details of property receiving the GHG LAD installation(s)
  • Details about the GHG LAD installation(s) installed at the property, including type, size and cost
  • Contact address (if not the property receiving the GHG LAD installation(s))
  • Address and details of property offered, but not receiving, the GHG LAD installation(s)
  • Your name
  • Household income and any other scheme eligibility information
  • Any financial contribution you have made towards the GHG LAD installation(s)
  • Details about the expected energy, carbon and cost savings expected to be delivered by the installation, including pre- and post-installation property EPC details where appropriate
  • Email address
  • Phone number

Installers:

  • Your name
  • Relevant accreditation and registration information
  • Contact address
  • Email address
  • Phone number
  • Details of GHG LAD installations delivered
  • Whether directly contracted or sub-contracted by LA to install GHG LAD installations
  • The number of employees in your organisation
Purpose

The purpose(s) for which we are processing your personal data is to support the delivery and administration of the CAMBRIDGSHIRE GREEN HOMES GRANT SCHEME and GHG LAD (together the Scheme).

Delivery and administration of the Scheme may require linking of your data to other datasets held by Cambridge City Council or the Department for Business, Energy and Industrial Strategy (BEIS).

BEIS will be conducting an evaluation of the Scheme. This may include you being contacted to take part in further research. Where the research involves processing of personal data in addition to that already collected for delivery of the Scheme, you will be given the opportunity to opt-in to that research at the point of contact.

Your data may also be used for statistical, research and fraud prevention purposes.

Legal basis of processing

The legal basis for processing your personal data is:

a) Consent: You consent to us doing so

(b) Contract: It is necessary in order to take steps at your request prior to entering into a contract for installation under the Green Homes Grant Scheme

(c) Legal obligation: It is necessary to comply with a legal obligation placed on us as the data controller under the GHD LAD scheme operated by the Department for Business, Energy & Industrial Strategy

(e) Public task: Processing is necessary for the performance of a task carried out in the public interest. The specific public task is the delivery, administration and evaluation of, as well as statistical, research and fraud prevention purposes relating to, the Scheme, a government funded scheme aiming to raise the energy efficiency of low energy performance homes (those rated at EPC Band E, F or G), including off-gas grid homes. Funding is provided to Local Authorities who engage consumers and manage the delivery of installations in homes.

Consent: Use of your personal data to contact you to take part in further research will be subject to your consent.

Recipients

Your personal data will be shared with:

  • Cambridge City Council
  • Your installer, Aran Services Limited
  • Relevant district Local Authority (If applicable)
  • Registered Social Landlord (If applicable)
  • The Department for Business, Energy and Industrial Strategy (BEIS) and its contractors for delivery, administration and evaluation of the scheme, statistical, research and fraud prevention purposes.
  • Ofgem and delivery partners of central and local government home energy schemes such as the Energy Company Obligation and Renewable Heat Incentive

Your personal data may also be shared with other Government departments where necessary.

We may share your data if we are required to do so by law, for example by court order or to prevent fraud or other crime.

Personal data shared with BEIS will be stored on their IT infrastructure and will therefore also be shared with their data processors Microsoft and Amazon Web Services.

Retention

Your personal data will be stored securely by us for a maximum period 10 years.

Your personal data will be stored securely by BEIS for a maximum period of 25 years following the close of the Scheme. BEIS may choose to store anonymised data beyond this period.

YOUR RIGHTS

You have the right to request information about how your personal data are processed, and to request a copy of that personal data.

You have the right to request that any inaccuracies in your personal data are rectified without delay.

You have the right to request that any incomplete personal data are completed, including by means of a supplementary statement.

You have the right to request that your personal data are erased if there is no longer a justification for them to be processed.

You have the right in certain circumstances (for example, where accuracy is contested) to request that the processing of your personal data is restricted.

You have the right to object to the processing of your personal data where it is processed for direct marketing purposes.

You have the right to object to the processing of your personal data.

You have the right to withdraw consent to the processing of your personal data at any time, where processing is based on your consent.

You have the right to request a copy of any personal data you have provided, and for this to be provided in a structured, commonly used and machine-readable format.

HOW TO MAKE A REQUEST

If you wish to make a request associated with any of the rights listed above, contact Cambridge City Council or BEIS using the contact details at the bottom of this notice.

Your personal data will not be processed outside the UK and European Economic Area (EEA), or by an international organisation.

As personal data shared with BEIS will be stored on their IT infrastructure and shared with their data processors Microsoft and Amazon Web Services, your data may be transferred and stored securely outside the European Economic Area. Where that is the case it will be subject to equivalent legal protection through the use of Model Contract Clauses.

COMPLAINTS

If you consider that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an independent regulator. The Information Commissioner can be contacted at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113

Email: casework@ico.org.uk

Any complaint to the Information Commissioner is without prejudice to your right to seek redress through the courts.

CONTACT DETAILS

The data controllers for your personal data are Cambridge City Council and the Department for Business, Energy and Industrial Strategy (BEIS).

You can contact the Cambridge City Council Data Protection Officer at:

Data Protection Officer,
Cambridge City Council,
PO Box 700,
Cambridge
CB1 0JH

Email: infogov@3csharedservices.org

You can contact the BEIS Data Protection Officer at:

BEIS Data Protection Officer
Department for Business, Energy and Industrial Strategy
1 Victoria Street
London
SW1H 0ET

Email: dataprotection@beis.gov.uk